1. Agreement
These Terms govern your use of RingAll services and this website. RingAll is a trade name of Reynoso Inc., based in Las Vegas, Nevada. In these Terms, "RingAll", "we" and "us" mean Reynoso Inc., doing business as RingAll, at 2685 S. Rainbow Blvd, Las Vegas, NV 89146. Your agreement for service and equipment is with Reynoso Inc. RingAll is a separate business from our sister company, Left Coast Electric. By ordering or using the service you agree to these Terms and to our Privacy Policy.
2. Service and plans
Plans are billed per user, per month at the prices shown when you order. You can choose month-to-month or a one-year agreement.
- Month-to-month: you can cancel with 30 days notice.
- One-year agreement: the lower price applies for the full one-year term. If you cancel early, you pay the remainder of the term.
To cancel or change your plan, contact us at service@ringall.pro or 866-833-7464. Questions about renewal of your agreement: contact us.
3. Billing, taxes and fees
You authorize us to charge your payment method for recurring service and one-time purchases. Payments are processed by Stripe. We collect sales tax where required, and taxes and regulatory fees (such as E911 and Universal Service Fund fees) are added and vary by location. If you have a question about a charge, a late payment or a refund, contact us and we will review it with you.
4. Emergency 911 (E911) limitations
VoIP 911 service differs from traditional phone service. 911 calls are routed using the registered service address you provide. Each phone must be registered to the physical address where the hardware will be used, and you must update the address if you move the phones. 911 may not work during a power, internet or service outage, or if a device is moved without updating the address. You must inform all users of these limitations. E911 service has a monthly fee that varies by region. You can update your 911 address at any time by contacting us.
5. Phone numbers and porting
You authorize us to port numbers you own. Porting usually takes about 72 hours, depending on how quickly the previous provider releases the number. Your current service keeps working until the move is done. If you want your numbers moved away from RingAll later, contact us.
6. Equipment and shipping
Phones and accessories are sold at the prices shown in our store. Shipping within the United States is a flat $15, and free on orders over $250. Hardware warranty follows the manufacturer's warranty, which is usually one year on the product; the terms for your model come from the manufacturer. To make a warranty claim, contact us at service@ringall.pro and we will help coordinate the claim. Phones may be returned within 30 days of purchase, only if the phone has not been registered (activated on our service) and is in new condition. For any other refund request, or for loss or damage in shipping, contact us at service@ringall.pro and we will review it with you.
7. Call recording
Call recording is included in every plan. Recording laws vary by state, and some require everyone on a call to be notified or to consent. You are responsible for following the laws that apply to your business, including telling the people on your calls that a call may be recorded and getting any consent required. We can help you set up a recording notice.
8. Acceptable use
No unlawful, fraudulent, abusive, harassing or spam calling or messaging. You must follow the laws that apply to your calls and texts, including the TCPA and CAN-SPAM and messaging registration requirements. We may suspend service that is used in violation of these rules.
9. Support
Support is available 8am to 5pm Pacific by phone at 866-833-7464 or by email at service@ringall.pro. These Terms do not include an uptime commitment.
10. Booking a call
You can book a free setup call with us through Calendly, a third-party scheduling service. Calendly's own terms and privacy policy apply to what you enter there.
11. Limitation of liability
Nothing in these Terms limits any liability that cannot be limited under applicable law. If you have a concern about a loss related to your service, contact us.
12. Governing law
These Terms are governed by the laws of the State of Nevada. If a problem comes up, please contact us first so we can try to resolve it together.
13. Changes
We may update these Terms. The effective date at the top shows when they last changed.
14. Contact
Reynoso Inc. DBA RingAll · 2685 S. Rainbow Blvd, Las Vegas, NV 89146
Sales: sales@ringall.pro · Support: service@ringall.pro · mark@ringall.pro · 866-833-7464