Who we are
RingAll is a trade name of Reynoso Inc., based in Las Vegas, Nevada. Reynoso Inc., doing business as RingAll ("RingAll", "we", "us"), provides cloud business phone service and sells business phones and accessories. Our address: 2685 S. Rainbow Blvd, Las Vegas, NV 89146. RingAll is a separate business from our sister company, Left Coast Electric; this policy covers RingAll only.
Questions about this policy or your information: mark@ringall.pro, service@ringall.pro or 866-833-7464.
Information we collect
- Information you give us: name, business name, email, phone number, billing and shipping addresses, your E911 service address, number-porting details (such as your current carrier and the numbers to move), and anything you write in a message to us.
- Service data: call detail records (such as numbers, times and durations), voicemail, text messages, usage data, and call recordings, which are included in every RingAll plan. We keep this information while we provide your service and for as long as needed for legal, tax and accounting purposes. Contact us if you have questions about a specific record.
- Website data: basic technical information that web servers record, such as your IP address, browser and the pages you visit, and cookies that the site and its shopping cart need in order to work.
- Payment data: payments are processed by Stripe. We do not store full card numbers.
- Booking data: if you book a call with us, the scheduling service we use, Calendly, collects the details you enter (such as your name, email and the time you choose).
How we use information
To provide, bill for and support the service; to port your numbers and route 911 calls; to ship phones and accessories; to respond to your messages and book calls; to send service notices; to improve our website and services; and to meet legal obligations, including the rules that protect customer network information (CPNI) under 47 U.S.C. § 222. If we send you marketing email, you can unsubscribe at any time from the message or by contacting us.
How we share information
We share information only as needed to run the business: with the carriers and providers that deliver calls and move numbers, Stripe for payments, our hosting and website providers, Calendly for booking, and shipping companies for orders. We also share information with emergency services when 911 is dialed and when the law requires it. We do not sell personal information.
Call recording
Call recording is included in every plan. Recording laws differ from state to state and some require everyone on a call to be told or to agree. If you use recording, you are responsible for telling the people on your calls and getting any consent your location requires, for example with a greeting at the start of the call. We can help you set up a recording notice.
Your choices and rights
You can ask to see, correct or delete the information we hold about you by contacting us. Depending on where you live (for example, California), you may have additional privacy rights, and we will respond to requests as the law requires. We may need to keep some information, such as billing records and call records, where the law requires it.
Security
We use reasonable administrative, technical and physical safeguards. No method of transmission or storage is 100% secure.
Children
Our services are for businesses and are not directed to children under 13.
Changes
We may update this policy. The effective date at the top shows when it last changed.
Contact
Reynoso Inc. DBA RingAll, 2685 S. Rainbow Blvd, Las Vegas, NV 89146 · mark@ringall.pro · service@ringall.pro · 866-833-7464