Refund and Returns Policy
This policy covers phones and accessories bought from RingAll. For questions, email service@ringall.pro (support is available 8am to 5pm Pacific).
Returns
Phones may be returned within 30 days of purchase, only if the phone has not been registered (activated on our service) and is in new condition. To start a return, email service@ringall.pro with your order number.
Other refunds
For any other refund request, including service charges, contact us at service@ringall.pro and we will review it with you.
Warranty
Hardware warranty follows the manufacturer’s warranty, which is usually one year on the product; the terms for your model come from the manufacturer. To make a warranty claim, email service@ringall.pro and we will help coordinate the claim.
Shipping problems
If an order is lost or arrives damaged, contact us at service@ringall.pro and we will review it with you.
Service plans
Month-to-month plans can be cancelled with 30 days notice. On a one-year agreement, cancelling early means paying the remainder of the term. See our Terms of Service.